Admin Guides
Everything an Admin needs to know about managing users and content
Users & Groups
- Users & Groups Overview
- Adding Users
- Excel/CSV Upload
- Inviting Users
- Suspending Users
- Creating Groups
Admin Permissions
See all 8 articlesEngagement Tools
- Engagement Tools Overview
- Campaigns
- Surveys
- Anonymized Surveys and Campaigns
- SMS Campaigns
- Newsletters
Operational Tools
- Template Library
- Document Library
- Shift Schedules
- Shifts Excel Add-in - Complete Set-up Guide
- Shortcuts
- Forms
Workflows
- Workflows Overview
- Creating and editing a Workflow
- Using Magic Variables
- Finding the Folder ID
- Adding a decision step to a Workflow
- Attachments in workflows
Workspace Home 2.0
- Workspace Home 2.0 Overview
- Configuration Options
- Important Chats Widget
- Important Posts Widget
- Pending Action Widgets
- Frequently Contacted Widget
Streams & Posts
- Streams Overview
- Stream Management
- Adding Streams
- Moderation
- Creating, Editing, Deleting or Moving a Post
- Pinning Posts
Chats
- Chats Overview
- 1:1 Chats
- Group Chats
- @ Mentions in Chats
- Searching or filtering your chat inbox
- Archiving Chats
Frontline Intelligence
- Frontline Intelligence Overview
- Sentiment Analysis Report
- Task Analytics
- Activation
- Beekeeper Benchmark
- Engagement Benchmarking
Locations
- Locations Overview
- Locations and Org Units FAQs
- Set up Locations and migrate users
- Create new users in a Location
- Create a Group within a Location
- Create a Location Stream