Uploading files and media to Chats 1.0

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ℹ️  This article refers to Chats 1.0. If you are unsure which version of Chats you are on, or you'd like to learn more about the upgrade of Chats from 1.0 to 2.0, please take a look at the Chats Upgrade FAQ.

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You can upload a file, an image or a GIF in a chat from your desktop, or an image from your mobile phone. From your desktop and from an Android phone you can also upload videos. Please note that you can only upload documents to Chats using the web app.

Here's how you do it from your desktop:

1. Compose your chat message
2. Attach an image or file by clicking on "Upload Files & Photos" icon at the bottom of the compose box and select the file or photo to attach
3. Once the upload is completed, the message will automatically be sent

Here's how you do it from your mobile phone: 

1. Compose your chat message
2. Click the camera icon and allow one of the options for accessing photos
3. Take a photo or choose a photo from library
4. Attach an image 
5. Click "Send"

Maximum Sizes

• Images: 10 MB
• Documents: 250 MB
• Videos: 250 MB
• GIFs: 5 MB

Note: GIFs which are larger than 5MB will not not show any animation/movement and will appear as a photo.