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ℹ️ This article refers to Chats 1.0. If you are unsure which version of Chats you are on, or you'd like to learn more about the upgrade of Chats from 1.0 to 2.0, please take a look at the Chats Upgrade FAQ.
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On your desktop
- Click the conversation bubble
- Click "Create New"
- Click "Chat"
- Type in the name of the individual the message is for
- Enter message and click “Send”
On the Mobile App
- Click the “Chats” button
- Click the compose button
- Search for the individual the message is for
- Select the individual
- Enter message and click “Send”
At this point in time it is not possible to add further participants to a 1:1 chat, if you would like to include more people you need to set up a new Group Chat.
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