Users can report posts they find inappropriate by clicking on the small arrow at the top right corner of the post and selecting “Report this post....”
Global Admins and Location Admins can also automate certain moderation by setting up keywords they wish to be alerted to. This can be done by setting up a Worker Bee. To learn more about Worker Bees, click here.
If anything is reported, either by a user or by the system, it will appear in your Moderation inbox for you to review and you need to either remove or approve. If you wish to view previously moderated posts, click the “History” tab. You will be alerted to a new item in your Moderation Inbox when a red dot appears on the bell at the top right corner of your Dashboard.
When a post or comment of a user is deleted, the user receives a message letting them know. If you’d prefer users not to receive an automated message, a Global Admin can follow these steps:
Go to the dashboard
Click ‘Settings’ in the menu on the left hand side
Click ‘Feature flags’
Uncheck the box next to ‘Send chat messages to users when moderating or removing posts or comments’