Using our Product Portal, you can submit your ideas and feedback to us and keep track of what we're working on and what we plan to release in the coming months. The ideas and feedback you submit in the Portal are known as ‘Insights’.
What are Insights?
Insights differ from feature requests in one key aspect: They communicate the "why", not just the "what."
An example Insight might be something like this: “We find that old posts on busy streams get lost easily and are difficult for our employees to find again because they have to scroll through all the posts on the stream to locate them” instead of “We would like the ability to search on the mobile app.” This may seem like a small change, but it makes a huge difference.
How can you submit an Insight?
To submit an Insight, follow these steps:
- Go to the Dashboard in the Beekeeper web app
- Click your profile picture in the top right-hand corner
- Click 'Provide Feedback' and you'll be taken to the Product Portal
- Click ‘Submit idea’ at the top right-hand corner of the Product Portal
- Enter the details of your Insight, choose an importance level and click submit.
It is also possible to vote directly on Portal items to let us know how important that feature is to you. To vote, click on the Portal item and select “Nice-to-have”, “Important” or “Critical”.
What happens when you submit an Insight?
When Insights are submitted via the “Submit Idea” button on the Portal or via a comment on any Portal item, our Product Managers (the people who make decisions on what to build and when) will group them with Insights from other customers.
This means we’ll be building valuable functions that work for everyone. It makes Beekeeper a much smarter product and allows us to provide real value to every single customer.
How can you keep track of developments?
The Product Portal shows highlights of our roadmap and gives more information on the scope of each upcoming feature. The Portal is presented in 3 sections: Just Released, Upcoming and Under Consideration.
These are the most recent features released by Beekeeper. These features are functional and are available to our customers.
These features are currently being worked on by our Software Engineers. We can say with 80% certainty that these features will be completed and available to customers.
Items under consideration are currently in Discovery or are being evaluated by our Product team. We have no certainty on when or whether these features will be released, but we are happy to share with you that we are considering them and are excited to hear your feedback.
Please bear in mind when viewing the items on the Product Portal that the information is subject to change based on unforeseen delays and reprioritizations. We are confident that the information on the Portal is accurate at the time of publishing and reflects our current view of upcoming features and timelines.